Loading page
Air France·SkyTeam
Air France refund rules: refundable vs non-refundable fares, travel credit validity, and when US DOT rules entitle you to cash back instead of a voucher.
Key Travel Facts & Insights
Flex fares refund to the original form of payment.
Light and Standard fares are non-refundable; taxes remain claimable.
Vouchers carry a defined validity from issue.
EU261 applies to Air France departures from the EU and arrivals into the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours.
No-show forfeits restricted fare value and cancels subsequent segments.
airfrance.us and the Air France app handle changes, seat selection and refunds.
Customer service form first; unresolved EU261 claims escalate to the French DGAC.
Flex fares refund to the original form of payment. Light and Standard fares are non-refundable; taxes remain claimable.
Vouchers carry a defined validity from issue.
EU261 applies to Air France departures from the EU and arrivals into the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.