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Emirates Special Assistance, Minors & Group Travel

AI Travel Summary & Overview

Emirates Special Assistance, Minors & Group Travel — Summary

Requesting wheelchair and accessibility assistance on Emirates, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.

Key Travel Facts & Insights

  • Accessibility and mobility assistance: Emirates provides assistance booked in advance and carries mobility devices free of charge.
  • Children travelling alone: Emirates offers a paid unaccompanied minor service for ages 5–11, optional for 12–15, including connections through Dubai.
  • Group bookings: Emirates Group Bookings handles 10 or more passengers..
  • Lounge access: Emirates operates dedicated concourse-level lounges at Dubai for Business and First, with direct boarding from the lounge on A380 flights — you never re-enter the concourse..
AirlineEmirates
IATA CodeEK
TopicAccessibility, Minors & Groups
Last reviewed2026-07-31

Accessibility and mobility assistance

Emirates provides assistance booked in advance and carries mobility devices free of charge. Dubai airport assistance is well resourced but distances are long — book it for connections.

Children travelling alone

Emirates offers a paid unaccompanied minor service for ages 5–11, optional for 12–15, including connections through Dubai. Its service is among the more comprehensive in the industry.

Group bookings

Emirates Group Bookings handles 10 or more passengers.

Lounge access

Emirates operates dedicated concourse-level lounges at Dubai for Business and First, with direct boarding from the lounge on A380 flights — you never re-enter the concourse.

Wi-Fi and onboard amenities

Wi-Fi is free for Skywards members in all cabins on most aircraft. ice entertainment offers thousands of channels and is consistently rated among the best inflight systems in the world. Complimentary meals and drinks in all cabins.

Requesting assistance in advance

emirates.com and the Emirates app handle changes, seats, upgrades and baggage purchase. Pre-buying excess baggage online is much cheaper than at the airport.

Emirates accessibility, minors & groups — common questions

How do I request wheelchair assistance on Emirates?

Emirates provides assistance booked in advance and carries mobility devices free of charge. Dubai airport assistance is well resourced but distances are long — book it for connections.

Can a child fly alone on Emirates?

Emirates offers a paid unaccompanied minor service for ages 5–11, optional for 12–15, including connections through Dubai. Its service is among the more comprehensive in the industry.

Does Emirates have Wi-Fi?

Wi-Fi is free for Skywards members in all cabins on most aircraft. ice entertainment offers thousands of channels and is consistently rated among the best inflight systems in the world. Complimentary meals and drinks in all cabins.

More Emirates help

All Emirates policies and guides

Booking Emirates? Talk to a US travel consultant.

Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.