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Iberia·oneworld
Iberia refund rules: refundable vs non-refundable fares, travel credit validity, and when US DOT rules entitle you to cash back instead of a voucher.
Key Travel Facts & Insights
Flex fares refund to the original form of payment.
Basic and Classic are non-refundable; taxes remain claimable.
Vouchers carry a defined validity from issue.
EU261 applies to departures from Spain and the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours.
No-show forfeits restricted fare value; taxes remain claimable.
iberia.com and the app handle changes, seats and bags.
Customer relations form first; unresolved EU261 claims go to Spain's AESA.
Flex fares refund to the original form of payment. Basic and Classic are non-refundable; taxes remain claimable.
Vouchers carry a defined validity from issue.
EU261 applies to departures from Spain and the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.