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Icelandair·None (partners with Alaska, JetBlue and others)
Icelandair refund rules: refundable vs non-refundable fares, travel credit validity, and when US DOT rules entitle you to cash back instead of a voucher.
Key Travel Facts & Insights
Flexible Saga fares refund to the original form of payment.
Light and Standard are non-refundable; taxes remain claimable.
Vouchers carry a defined validity from issue.
Iceland is in the EEA, so EU261 applies to Icelandair departures from Iceland and the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours.
No-show forfeits restricted fare value.
icelandair.com and the app handle changes, seats and bags.
Customer service form first; unresolved EU261 claims go to the Icelandic Transport Authority.
Flexible Saga fares refund to the original form of payment. Light and Standard are non-refundable; taxes remain claimable.
Vouchers carry a defined validity from issue.
Iceland is in the EEA, so EU261 applies to Icelandair departures from Iceland and the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.