Icelandair·None (partners with Alaska, JetBlue and others)
Icelandair Cancellation & Refund Policy
Icelandair Cancellation & Refund Policy — Summary
Icelandair refund rules: refundable vs non-refundable fares, travel credit validity, and when US DOT rules entitle you to cash back instead of a voucher.
Key Travel Facts & Insights
- Refundable fares: Flexible Saga fares refund to the original form of payment..
- Non-refundable fares: Light and Standard are non-refundable; taxes remain claimable..
- How long credits last: Vouchers carry a defined validity from issue..
- Your rights when the airline cancels: Iceland is in the EEA, so EU261 applies to Icelandair departures from Iceland and the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours..
Refundable fares
Flexible Saga fares refund to the original form of payment.
Non-refundable fares
Light and Standard are non-refundable; taxes remain claimable.
How long credits last
Vouchers carry a defined validity from issue.
Your rights when the airline cancels
Iceland is in the EEA, so EU261 applies to Icelandair departures from Iceland and the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours.
Cancelling before departure
No-show forfeits restricted fare value.
How to request a refund
icelandair.com and the app handle changes, seats and bags.
If the airline does not respond
Customer service form first; unresolved EU261 claims go to the Icelandic Transport Authority.
Icelandair cancellations & refunds — common questions
Can I get a refund from Icelandair?
Flexible Saga fares refund to the original form of payment. Light and Standard are non-refundable; taxes remain claimable.
How long is a Icelandair travel credit valid?
Vouchers carry a defined validity from issue.
Do I get cash back if Icelandair cancels my flight?
Iceland is in the EEA, so EU261 applies to Icelandair departures from Iceland and the EU: €250–€600 per passenger for qualifying cancellations and delays over three hours.
More Icelandair help
Booking Icelandair? Talk to a US travel consultant.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.