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ITA Airways·Star Alliance (Lufthansa Group)

ITA Airways Special Assistance, Minors & Group Travel

AI Travel Summary & Overview

ITA Airways Special Assistance, Minors & Group Travel — Summary

Requesting wheelchair and accessibility assistance on ITA Airways, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.

Key Travel Facts & Insights

  • Accessibility and mobility assistance: ITA provides assistance booked at least 48 hours ahead..
  • Children travelling alone: ITA offers a paid unaccompanied minor service for ages 5–14..
  • Group bookings: ITA Groups handles 10 or more passengers..
  • Lounge access: ITA lounges at Rome Fiumicino and Milan Linate for Business passengers and eligible members..
AirlineITA Airways
IATA CodeAZ
TopicAccessibility, Minors & Groups
Last reviewed2026-07-31

Accessibility and mobility assistance

ITA provides assistance booked at least 48 hours ahead.

Children travelling alone

ITA offers a paid unaccompanied minor service for ages 5–14.

Group bookings

ITA Groups handles 10 or more passengers.

Lounge access

ITA lounges at Rome Fiumicino and Milan Linate for Business passengers and eligible members.

Wi-Fi and onboard amenities

Wi-Fi on long-haul aircraft for purchase. Seatback entertainment on long-haul. Complimentary meals with Italian catering on transatlantic economy.

Requesting assistance in advance

itaspa.com and the app handle changes, seats and bags.

ITA Airways accessibility, minors & groups — common questions

How do I request wheelchair assistance on ITA Airways?

ITA provides assistance booked at least 48 hours ahead.

Can a child fly alone on ITA Airways?

ITA offers a paid unaccompanied minor service for ages 5–14.

Does ITA Airways have Wi-Fi?

Wi-Fi on long-haul aircraft for purchase. Seatback entertainment on long-haul. Complimentary meals with Italian catering on transatlantic economy.

More ITA Airways help

All ITA Airways policies and guides

Booking ITA Airways? Talk to a US travel consultant.

Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.