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Japan Airlines·oneworld
Requesting wheelchair and accessibility assistance on JAL, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
JAL provides assistance booked in advance and has a strong accessibility record.
JAL offers an unaccompanied minor service for ages 6–11, optional to 17.
JAL Group Desk handles 10 or more passengers.
JAL Sakura Lounge and the JAL First Class Lounge at Haneda and Narita, with a signature beef curry that has become something of an institution.
Wi-Fi across the international fleet, free on many routes. Seatback entertainment throughout. Complimentary meals in all cabins, with a well-regarded Japanese menu option in economy.
jal.co.jp and the JAL app handle changes, seats and bags.
JAL provides assistance booked in advance and has a strong accessibility record.
JAL offers an unaccompanied minor service for ages 6–11, optional to 17.
Wi-Fi across the international fleet, free on many routes. Seatback entertainment throughout. Complimentary meals in all cabins, with a well-regarded Japanese menu option in economy.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.