LATAM Airlines·None (Delta joint venture partner)
LATAM Cancellation & Refund Policy
LATAM Cancellation & Refund Policy — Summary
LATAM refund rules: refundable vs non-refundable fares, travel credit validity, and when US DOT rules entitle you to cash back instead of a voucher.
Key Travel Facts & Insights
- Refundable fares: Top fares refund to the original form of payment..
- Non-refundable fares: Basic, Light and Plus are non-refundable; taxes remain claimable..
- How long credits last: Vouchers carry a defined validity from issue..
- Your rights when the airline cancels: US DOT rules govern US departures.
Refundable fares
Top fares refund to the original form of payment.
Non-refundable fares
Basic, Light and Plus are non-refundable; taxes remain claimable.
How long credits last
Vouchers carry a defined validity from issue.
Your rights when the airline cancels
US DOT rules govern US departures. Brazilian ANAC rules provide material passenger protections including meal and accommodation obligations on Brazilian departures.
Cancelling before departure
No-show forfeits restricted fare value.
How to request a refund
latamairlines.com and the app handle changes, seats and bags.
If the airline does not respond
Customer service form; the US DOT route applies to US departures and ANAC to Brazilian departures.
LATAM cancellations & refunds — common questions
Can I get a refund from LATAM?
Top fares refund to the original form of payment. Basic, Light and Plus are non-refundable; taxes remain claimable.
How long is a LATAM travel credit valid?
Vouchers carry a defined validity from issue.
Do I get cash back if LATAM cancels my flight?
US DOT rules govern US departures. Brazilian ANAC rules provide material passenger protections including meal and accommodation obligations on Brazilian departures.
More LATAM help
Booking LATAM? Talk to a US travel consultant.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.