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Virgin Atlantic·SkyTeam
Virgin Atlantic refund rules: refundable vs non-refundable fares, travel credit validity, and when US DOT rules entitle you to cash back instead of a voucher.
Key Travel Facts & Insights
Flexible fares refund to the original form of payment.
Restricted fares are non-refundable; government taxes remain claimable on unused tickets.
Vouchers carry a defined validity from issue.
UK261 applies to departures from the UK: £220–£520 per passenger for qualifying cancellations and delays over three hours.
No-show forfeits restricted fare value; taxes remain claimable.
virginatlantic.com and the app handle changes, seats and refunds.
Customer relations form first; unresolved UK261 claims escalate to CEDR or the UK Civil Aviation Authority.
Flexible fares refund to the original form of payment. Restricted fares are non-refundable; government taxes remain claimable on unused tickets.
Vouchers carry a defined validity from issue.
UK261 applies to departures from the UK: £220–£520 per passenger for qualifying cancellations and delays over three hours.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.