Polestar Polestar 2

Pickup & Drop-off

Insurance & Protection

What's included in every rate and what you can add at checkout or the counter.

Rental Policies

Minimum age

21 years (young driver fee under 25)

Maximum age

No upper limit

License

A full, valid driving license held for at least 1 year is required at pickup.

International Driving Permit

Not required for most license holders

Security deposit

~$480 (held on credit card)

Accepted cards

Visa Credit, Mastercard Credit, Visa Debit (surcharge), American Express

Fuel policy

Full to Full

Mileage

Unlimited mileage included.

Late return

A 29-minute grace period applies; afterwards an extra day is charged at the daily rate.

Cancellation

Free cancellation up to 48 hours before pickup. Within 48 hours, one day's rental is charged.

No-show

No-shows are charged the full prepaid amount, or three days' rental for pay-at-desk bookings.

Border crossing

Cross-border travel is permitted to neighboring countries with advance written approval and a cross-border fee.

Additional drivers

Additional drivers must meet the same age/license requirements and be registered at the counter (daily fee applies).

Smoking

All vehicles are strictly non-smoking; a deep-cleaning fee applies for violations.

Pets

Pets are not permitted except certified service animals.

EV charging

Return with at least the pickup charge level (typically 70%+), or a recharge fee applies. Public charging costs are the renter's responsibility.

Tolls

Tolls are the renter's responsibility; some vehicles include an electronic toll tag billed after return.

Driving side

Drive on the right in this country