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Avianca·Star Alliance
Requesting wheelchair and accessibility assistance on Avianca, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
Avianca provides assistance booked in advance.
Avianca offers a paid unaccompanied minor service for ages 5–11.
Avianca Groups handles 10 or more passengers.
Avianca Lounges at Bogotá and San Salvador for Business passengers and Star Alliance Gold members.
Wi-Fi is available on part of the fleet. Entertainment streams to your device on most aircraft. Catering is buy-on-board on shorter routes.
avianca.com and the app handle changes, seats and bags.
Avianca provides assistance booked in advance.
Avianca offers a paid unaccompanied minor service for ages 5–11.
Wi-Fi is available on part of the fleet. Entertainment streams to your device on most aircraft. Catering is buy-on-board on shorter routes.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.