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British Airways·oneworld
Requesting wheelchair and accessibility assistance on British Airways, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
BA provides assistance booked in advance through Manage My Booking. Heathrow is a large airport with long walking distances — book assistance even if you would manage a shorter walk unaided.
BA discontinued its unaccompanied minor service on most routes. Children under 14 must travel with someone aged 16 or over. This differs sharply from US carrier practice and catches families out.
BA Group Travel handles 10 or more passengers.
Galleries Lounges at Heathrow and worldwide, the Concorde Room for First, and oneworld reciprocal access for Sapphire and Emerald members.
Wi-Fi is available for purchase on most long-haul aircraft. Seatback entertainment is fitted throughout long-haul; short-haul European flights have neither screens nor complimentary catering in economy.
Manage My Booking on ba.com handles changes, seat selection and refund requests including tax refunds on unused tickets.
BA provides assistance booked in advance through Manage My Booking. Heathrow is a large airport with long walking distances — book assistance even if you would manage a shorter walk unaided.
BA discontinued its unaccompanied minor service on most routes. Children under 14 must travel with someone aged 16 or over. This differs sharply from US carrier practice and catches families out.
Wi-Fi is available for purchase on most long-haul aircraft. Seatback entertainment is fitted throughout long-haul; short-haul European flights have neither screens nor complimentary catering in economy.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.