Delta Air Lines·SkyTeam
Delta Special Assistance, Minors & Group Travel
Delta Special Assistance, Minors & Group Travel — Summary
Requesting wheelchair and accessibility assistance on Delta, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
- Accessibility and mobility assistance: Delta offers wheelchair assistance booked in advance or requested at the airport, priority boarding for passengers needing extra time, accessible lavatories on widebody aircraft, and an Accessibility Service Request desk.
- Children travelling alone: Children 5–14 travelling alone must use the Unaccompanied Minor programme, which carries a fee each way and is limited to nonstop flights.
- Group bookings: Groups of 10 or more travelling on the same itinerary can book through Delta Group Travel for held inventory, deposit-based payment and flexible name entry until close to departure..
- Lounge access: Delta Sky Club access comes with Delta One, with eligible American Express cards subject to annual visit limits, and by individual membership.
Accessibility and mobility assistance
Delta offers wheelchair assistance booked in advance or requested at the airport, priority boarding for passengers needing extra time, accessible lavatories on widebody aircraft, and an Accessibility Service Request desk. Battery-powered mobility devices travel free and do not count against your baggage allowance.
Children travelling alone
Children 5–14 travelling alone must use the Unaccompanied Minor programme, which carries a fee each way and is limited to nonstop flights. Ages 15–17 may use it optionally. Delta does not accept unaccompanied minors on itineraries with a connection to another airline.
Group bookings
Groups of 10 or more travelling on the same itinerary can book through Delta Group Travel for held inventory, deposit-based payment and flexible name entry until close to departure.
Lounge access
Delta Sky Club access comes with Delta One, with eligible American Express cards subject to annual visit limits, and by individual membership. Delta One Lounges at JFK, LAX and Boston are separate and restricted to Delta One passengers.
Wi-Fi and onboard amenities
Fast, free Wi-Fi is available to SkyMiles members on nearly all mainline domestic and many international flights — sign-up is free. Delta Studio offers seatback entertainment on most mainline aircraft, an increasingly rare amenity in the US market.
Requesting assistance in advance
Most changes, cancellations, seat swaps, same-day standby and bag tracking are faster in the Fly Delta app than on the phone. Start there before you queue.
Delta accessibility, minors & groups — common questions
How do I request wheelchair assistance on Delta?
Delta offers wheelchair assistance booked in advance or requested at the airport, priority boarding for passengers needing extra time, accessible lavatories on widebody aircraft, and an Accessibility Service Request desk. Battery-powered mobility devices travel free and do not count against your baggage allowance.
Can a child fly alone on Delta?
Children 5–14 travelling alone must use the Unaccompanied Minor programme, which carries a fee each way and is limited to nonstop flights. Ages 15–17 may use it optionally. Delta does not accept unaccompanied minors on itineraries with a connection to another airline.
Does Delta have Wi-Fi?
Fast, free Wi-Fi is available to SkyMiles members on nearly all mainline domestic and many international flights — sign-up is free. Delta Studio offers seatback entertainment on most mainline aircraft, an increasingly rare amenity in the US market.
More Delta help
Booking Delta? Talk to a US travel consultant.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.