United StatesNoneFrontier MilesUS Low-Cost & Ultra-Low-Cost
Frontier Airlines Overview & Policy Summary
Frontier Airlines is an ultra-low-cost carrier built around low base fares with unbundled extras. It differentiates through the GoWild! all-you-can-fly pass and an unusually young fleet. As with Spirit, the economics only work in your favour if you buy bags and seats at booking rather than at the airport.
Key Travel Facts & Insights
- Carry-on: A full-size carry-on must be purchased separately on Basic fares.
- First checked bag: Purchased separately, priced dynamically, cheapest at booking..
- Changes: Change and cancellation fees decrease as departure approaches a published threshold and reach zero beyond it.
- Check-in: 24 hours before departure.
Frontier help topics
Detailed answers on the ten things travellers ask most after booking.
Frontier at a glance
Baggage
A full-size carry-on must be purchased separately on Basic fares. Price escalates from booking through check-in to the gate — buy at booking.
Full baggage rulesChanges
Change and cancellation fees decrease as departure approaches a published threshold and reach zero beyond it. Bundles including Economy and above waive the fee.
How to change a flightCheck-in
24 hours before departure. Online check-in avoids the airport agent fee levied at many stations. 45 minutes before departure.
Check-in and boarding cutoffsFrontier fare types
| Fare | Includes | Watch out for |
|---|---|---|
| Basic | A seat and one personal item. | Carry-on, checked bags, seat selection and changes all cost extra. |
| Economy Bundle | Carry-on, checked bag, seat selection and no change fee. | Standard seat, no additional legroom. |
| Premium Bundle | UpFront Plus or stretch seating plus bags and priority boarding. | Stretch seats are extra-legroom economy, not a premium cabin. |
| Business Bundle | The most inclusive bundle with a blocked middle seat, refundability and full flexibility. | Still a single-cabin aircraft — no lie-flat or lounge. |
Hubs
- Denver (DEN)
- Orlando (MCO)
- Las Vegas (LAS)
- Philadelphia (PHL)
- Atlanta (ATL)
An all-Airbus A320-family fleet, among the youngest and most fuel-efficient in the US, each aircraft carrying an animal tail livery.
Popular routes
- Denver (DEN) → Las Vegas (LAS)
- Orlando (MCO) → Philadelphia (PHL)
- Denver (DEN) → Phoenix (PHX)
- Atlanta (ATL) → Orlando (MCO)
Frontier frequently asked questions
Does Frontier have Wi-Fi?
No. Frontier does not offer in-flight Wi-Fi on its aircraft. Download what you need before you board.
Can I call Frontier customer service?
Frontier has moved away from a general customer service phone line for routine requests, handling support through online chat, WhatsApp and social channels instead. Plan to use the app or chat rather than voice.
What is the Frontier GoWild! Pass?
An annual or seasonal subscription that allows unlimited standby-style bookings on available seats for a small per-flight fee plus taxes. It suits highly flexible travellers and works poorly for anyone with fixed dates.
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