KLM Royal Dutch Airlines·SkyTeam
KLM Special Assistance, Minors & Group Travel
KLM Special Assistance, Minors & Group Travel — Summary
Requesting wheelchair and accessibility assistance on KLM, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
- Accessibility and mobility assistance: KLM provides assistance booked at least 48 hours ahead.
- Children travelling alone: KLM offers a paid unaccompanied minor service for ages 5–14, optional to 17, including connections through Amsterdam..
- Group bookings: KLM Groups handles 10 or more passengers..
- Lounge access: KLM Crown Lounges at Schiphol, including a large non-Schengen lounge for intercontinental departures..
Accessibility and mobility assistance
KLM provides assistance booked at least 48 hours ahead. Schiphol's single-terminal layout makes assisted connections simpler than at most European hubs.
Children travelling alone
KLM offers a paid unaccompanied minor service for ages 5–14, optional to 17, including connections through Amsterdam.
Group bookings
KLM Groups handles 10 or more passengers.
Lounge access
KLM Crown Lounges at Schiphol, including a large non-Schengen lounge for intercontinental departures.
Wi-Fi and onboard amenities
Wi-Fi across the fleet with free messaging. Seatback entertainment on long-haul. Complimentary meals and drinks in long-haul economy.
Requesting assistance in advance
klm.com and the KLM app handle changes, seats and refunds.
KLM accessibility, minors & groups — common questions
How do I request wheelchair assistance on KLM?
KLM provides assistance booked at least 48 hours ahead. Schiphol's single-terminal layout makes assisted connections simpler than at most European hubs.
Can a child fly alone on KLM?
KLM offers a paid unaccompanied minor service for ages 5–14, optional to 17, including connections through Amsterdam.
Does KLM have Wi-Fi?
Wi-Fi across the fleet with free messaging. Seatback entertainment on long-haul. Complimentary meals and drinks in long-haul economy.
More KLM help
Booking KLM? Talk to a US travel consultant.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.