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KLM Royal Dutch Airlines·SkyTeam
Requesting wheelchair and accessibility assistance on KLM, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
KLM provides assistance booked at least 48 hours ahead. Schiphol's single-terminal layout makes assisted connections simpler than at most European hubs.
KLM offers a paid unaccompanied minor service for ages 5–14, optional to 17, including connections through Amsterdam.
KLM Groups handles 10 or more passengers.
KLM Crown Lounges at Schiphol, including a large non-Schengen lounge for intercontinental departures.
Wi-Fi across the fleet with free messaging. Seatback entertainment on long-haul. Complimentary meals and drinks in long-haul economy.
klm.com and the KLM app handle changes, seats and refunds.
KLM provides assistance booked at least 48 hours ahead. Schiphol's single-terminal layout makes assisted connections simpler than at most European hubs.
KLM offers a paid unaccompanied minor service for ages 5–14, optional to 17, including connections through Amsterdam.
Wi-Fi across the fleet with free messaging. Seatback entertainment on long-haul. Complimentary meals and drinks in long-haul economy.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.