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Lufthansa·Star Alliance
Requesting wheelchair and accessibility assistance on Lufthansa, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
Lufthansa provides assistance requested through Manage Booking. Frankfurt and Munich both have well-organised assistance services, but request at least 48 hours ahead.
Lufthansa offers a paid unaccompanied minor service for ages 5–11, optional for 12–17. It is available on Lufthansa-operated flights including some connections through Frankfurt and Munich.
Lufthansa Group Booking handles 10 or more passengers.
Lufthansa lounges across Europe plus the dedicated First Class Terminal at Frankfurt — a separate building with its own security, immigration and Porsche transfer to the aircraft, and one of the best premium products in commercial aviation.
FlyNet Wi-Fi is available on long-haul and most short-haul aircraft for purchase, with free messaging. Seatback entertainment throughout long-haul. Complimentary meals and drinks including beer and wine are standard in long-haul economy.
lufthansa.com and the Lufthansa app handle changes, seat selection and refund requests.
Lufthansa provides assistance requested through Manage Booking. Frankfurt and Munich both have well-organised assistance services, but request at least 48 hours ahead.
Lufthansa offers a paid unaccompanied minor service for ages 5–11, optional for 12–17. It is available on Lufthansa-operated flights including some connections through Frankfurt and Munich.
FlyNet Wi-Fi is available on long-haul and most short-haul aircraft for purchase, with free messaging. Seatback entertainment throughout long-haul. Complimentary meals and drinks including beer and wine are standard in long-haul economy.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.