Lufthansa·Star Alliance
Lufthansa Special Assistance, Minors & Group Travel
Lufthansa Special Assistance, Minors & Group Travel — Summary
Requesting wheelchair and accessibility assistance on Lufthansa, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
- Accessibility and mobility assistance: Lufthansa provides assistance requested through Manage Booking.
- Children travelling alone: Lufthansa offers a paid unaccompanied minor service for ages 5–11, optional for 12–17.
- Group bookings: Lufthansa Group Booking handles 10 or more passengers..
- Lounge access: Lufthansa lounges across Europe plus the dedicated First Class Terminal at Frankfurt — a separate building with its own security, immigration and Porsche transfer to the aircraft, and one of the best premium products in commercial aviation..
Accessibility and mobility assistance
Lufthansa provides assistance requested through Manage Booking. Frankfurt and Munich both have well-organised assistance services, but request at least 48 hours ahead.
Children travelling alone
Lufthansa offers a paid unaccompanied minor service for ages 5–11, optional for 12–17. It is available on Lufthansa-operated flights including some connections through Frankfurt and Munich.
Group bookings
Lufthansa Group Booking handles 10 or more passengers.
Lounge access
Lufthansa lounges across Europe plus the dedicated First Class Terminal at Frankfurt — a separate building with its own security, immigration and Porsche transfer to the aircraft, and one of the best premium products in commercial aviation.
Wi-Fi and onboard amenities
FlyNet Wi-Fi is available on long-haul and most short-haul aircraft for purchase, with free messaging. Seatback entertainment throughout long-haul. Complimentary meals and drinks including beer and wine are standard in long-haul economy.
Requesting assistance in advance
lufthansa.com and the Lufthansa app handle changes, seat selection and refund requests.
Lufthansa accessibility, minors & groups — common questions
How do I request wheelchair assistance on Lufthansa?
Lufthansa provides assistance requested through Manage Booking. Frankfurt and Munich both have well-organised assistance services, but request at least 48 hours ahead.
Can a child fly alone on Lufthansa?
Lufthansa offers a paid unaccompanied minor service for ages 5–11, optional for 12–17. It is available on Lufthansa-operated flights including some connections through Frankfurt and Munich.
Does Lufthansa have Wi-Fi?
FlyNet Wi-Fi is available on long-haul and most short-haul aircraft for purchase, with free messaging. Seatback entertainment throughout long-haul. Complimentary meals and drinks including beer and wine are standard in long-haul economy.
More Lufthansa help
Booking Lufthansa? Talk to a US travel consultant.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.