Qantas·oneworld
Qantas Special Assistance, Minors & Group Travel
Qantas Special Assistance, Minors & Group Travel — Summary
Requesting wheelchair and accessibility assistance on Qantas, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
- Accessibility and mobility assistance: Qantas provides assistance booked in advance and carries mobility devices free..
- Children travelling alone: Qantas offers an unaccompanied minor service for ages 5–11, optional to 17..
- Group bookings: Qantas Groups handles 10 or more passengers..
- Lounge access: Qantas International Business and First Lounges in Sydney, Melbourne and Los Angeles.
Accessibility and mobility assistance
Qantas provides assistance booked in advance and carries mobility devices free.
Children travelling alone
Qantas offers an unaccompanied minor service for ages 5–11, optional to 17.
Group bookings
Qantas Groups handles 10 or more passengers.
Lounge access
Qantas International Business and First Lounges in Sydney, Melbourne and Los Angeles. The Los Angeles Business Lounge serves Qantas and oneworld premium passengers and is a substantial upgrade on the general Tom Bradley terminal offering.
Wi-Fi and onboard amenities
Wi-Fi is free on domestic Australian flights and is being extended to international aircraft. Seatback entertainment throughout long-haul. Complimentary meals in all cabins on Pacific routes.
Requesting assistance in advance
qantas.com and the Qantas app handle changes, seats and bags.
Qantas accessibility, minors & groups — common questions
How do I request wheelchair assistance on Qantas?
Qantas provides assistance booked in advance and carries mobility devices free.
Can a child fly alone on Qantas?
Qantas offers an unaccompanied minor service for ages 5–11, optional to 17.
Does Qantas have Wi-Fi?
Wi-Fi is free on domestic Australian flights and is being extended to international aircraft. Seatback entertainment throughout long-haul. Complimentary meals in all cabins on Pacific routes.
More Qantas help
Booking Qantas? Talk to a US travel consultant.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.