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SWISS International Air Lines·Star Alliance
Requesting wheelchair and accessibility assistance on SWISS, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
SWISS provides assistance booked in advance. Zurich has strong assistance provision and short walking distances relative to other European hubs.
SWISS offers a paid unaccompanied minor service for ages 5–11, optional to 17.
SWISS Group Booking handles 10 or more passengers.
SWISS lounges at Zurich and Geneva, plus a dedicated First Class Lounge at Zurich with its own security lane and passport control.
Wi-Fi across the fleet for purchase with free messaging. Seatback entertainment on long-haul. SWISS serves Swiss chocolate on every flight, which sounds like a marketing line but is genuinely a fleet-wide practice.
swiss.com and the SWISS app handle changes, seats and refunds.
SWISS provides assistance booked in advance. Zurich has strong assistance provision and short walking distances relative to other European hubs.
SWISS offers a paid unaccompanied minor service for ages 5–11, optional to 17.
Wi-Fi across the fleet for purchase with free messaging. Seatback entertainment on long-haul. SWISS serves Swiss chocolate on every flight, which sounds like a marketing line but is genuinely a fleet-wide practice.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.