Aeroméxico·SkyTeam
Aeroméxico Special Assistance, Minors & Group Travel
Aeroméxico Special Assistance, Minors & Group Travel — Summary
Requesting wheelchair and accessibility assistance on Aeroméxico, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
- Accessibility and mobility assistance: Aeroméxico provides assistance booked in advance..
- Children travelling alone: Aeroméxico offers a paid unaccompanied minor service for ages 5–11..
- Group bookings: Aeroméxico Groups handles 10 or more passengers..
- Lounge access: Salón Premier lounges at Mexico City, Guadalajara and Monterrey for Premier passengers and SkyTeam elites..
Accessibility and mobility assistance
Aeroméxico provides assistance booked in advance.
Children travelling alone
Aeroméxico offers a paid unaccompanied minor service for ages 5–11.
Group bookings
Aeroméxico Groups handles 10 or more passengers.
Lounge access
Salón Premier lounges at Mexico City, Guadalajara and Monterrey for Premier passengers and SkyTeam elites.
Wi-Fi and onboard amenities
Wi-Fi across most of the fleet for purchase with free messaging. Seatback entertainment on 787 aircraft; narrowbodies stream to your device. Complimentary meals on long-haul and Premier.
Requesting assistance in advance
aeromexico.com and the app handle changes, seats and bags.
Aeroméxico accessibility, minors & groups — common questions
How do I request wheelchair assistance on Aeroméxico?
Aeroméxico provides assistance booked in advance.
Can a child fly alone on Aeroméxico?
Aeroméxico offers a paid unaccompanied minor service for ages 5–11.
Does Aeroméxico have Wi-Fi?
Wi-Fi across most of the fleet for purchase with free messaging. Seatback entertainment on 787 aircraft; narrowbodies stream to your device. Complimentary meals on long-haul and Premier.
More Aeroméxico help
Booking Aeroméxico? Talk to a US travel consultant.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.