MexicoSkyTeamAeroméxico RewardsInternational Airlines Serving the US
Aeroméxico Overview & Policy Summary
Aeroméxico is Mexico's flag carrier and Delta's joint venture partner, so SkyMiles earn and redeem across its network with reciprocal elite benefits. It serves more than twenty US cities and offers the deepest connectivity within Mexico, including to smaller destinations no US carrier reaches.
Key Travel Facts & Insights
- Carry-on: One carry-on up to 10 kg (22 lbs) plus a personal item, included on every fare brand including Basic..
- First checked bag: Charged on Basic fares; included on Classic and above.
- Changes: Basic is non-changeable.
- Check-in: 48 hours before departure..
Aeroméxico help topics
Detailed answers on the ten things travellers ask most after booking.
Aeroméxico at a glance
Baggage
One carry-on up to 10 kg (22 lbs) plus a personal item, included on every fare brand including Basic.
Full baggage rulesChanges
Basic is non-changeable. Classic changes for a fee; Flexible changes free plus fare difference.
How to change a flightAeroméxico fare types
| Fare | Includes | Watch out for |
|---|---|---|
| Basic | Carry-on and personal item. | No checked bag, no changes, no seat selection, and no SkyMiles earning on some fare classes. |
| Classic | One checked bag and seat selection. | Changes for a fee plus fare difference. |
| Premier | Lie-flat seat on 787 aircraft, two checked bags and lounge access. | Narrowbody Premier is a recliner, not lie-flat. |
Hubs
- Mexico City (MEX)
- Guadalajara (GDL)
- Monterrey (MTY)
Boeing 787 Dreamliners on long-haul with 737 MAX and Embraer aircraft across Mexico and the US.
Popular routes
- Los Angeles (LAX) → Mexico City (MEX)
- New York (JFK) → Mexico City (MEX)
- Houston (IAH) → Mexico City (MEX)
- Chicago (ORD) → Guadalajara (GDL)
Aeroméxico frequently asked questions
Do Delta SkyMiles work on Aeroméxico?
Yes. Aeroméxico is Delta's SkyTeam joint venture partner, so SkyMiles earn and redeem across its network with reciprocal Medallion benefits including free checked bags and priority services.
Am I owed compensation if my Aeroméxico flight is delayed in Mexico?
Possibly. Mexican aviation law requires compensation for delays over four hours and for denied boarding on flights departing Mexico. It applies to foreign passengers, and complaints can be escalated to PROFECO, Mexico's consumer protection agency.
Compare with other international airlines serving the us
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