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Air India·Star Alliance
Air India refund rules: refundable vs non-refundable fares, travel credit validity, and when US DOT rules entitle you to cash back instead of a voucher.
Key Travel Facts & Insights
Flex fares refund to the original form of payment.
Restricted fares are non-refundable; taxes remain claimable.
Vouchers carry a defined validity from issue.
US DOT rules govern US departures. India's DGCA also has passenger rights rules covering denied boarding and cancellations on flights from India.
No-show forfeits restricted fare value.
airindia.com and the app handle changes, seats and bags.
Customer relations form; the US DOT route applies to US departures, and India's AirSewa portal handles complaints on Indian departures.
Flex fares refund to the original form of payment. Restricted fares are non-refundable; taxes remain claimable.
Vouchers carry a defined validity from issue.
US DOT rules govern US departures. India's DGCA also has passenger rights rules covering denied boarding and cancellations on flights from India.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.