Air India·Star Alliance
Air India Special Assistance, Minors & Group Travel
Air India Special Assistance, Minors & Group Travel — Summary
Requesting wheelchair and accessibility assistance on Air India, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
- Accessibility and mobility assistance: Air India provides assistance booked in advance.
- Children travelling alone: Air India offers an unaccompanied minor service for ages 5–12, optional to 17..
- Group bookings: Air India Groups handles 10 or more passengers..
- Lounge access: Maharaja Lounges at Delhi and Mumbai for Business and First passengers and Star Alliance Gold members..
Accessibility and mobility assistance
Air India provides assistance booked in advance. Indian airports are required to provide free wheelchair assistance, and provision at Delhi and Mumbai is good, though volumes are high — book ahead.
Children travelling alone
Air India offers an unaccompanied minor service for ages 5–12, optional to 17.
Group bookings
Air India Groups handles 10 or more passengers.
Lounge access
Maharaja Lounges at Delhi and Mumbai for Business and First passengers and Star Alliance Gold members.
Wi-Fi and onboard amenities
Wi-Fi is available on new and retrofitted aircraft. Seatback entertainment throughout long-haul. Complimentary meals in all cabins with Indian vegetarian and non-vegetarian options, which are genuinely good and worth pre-selecting.
Requesting assistance in advance
airindia.com and the app handle changes, seats and bags.
Air India accessibility, minors & groups — common questions
How do I request wheelchair assistance on Air India?
Air India provides assistance booked in advance. Indian airports are required to provide free wheelchair assistance, and provision at Delhi and Mumbai is good, though volumes are high — book ahead.
Can a child fly alone on Air India?
Air India offers an unaccompanied minor service for ages 5–12, optional to 17.
Does Air India have Wi-Fi?
Wi-Fi is available on new and retrofitted aircraft. Seatback entertainment throughout long-haul. Complimentary meals in all cabins with Indian vegetarian and non-vegetarian options, which are genuinely good and worth pre-selecting.
More Air India help
Booking Air India? Talk to a US travel consultant.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.