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Air New Zealand·Star Alliance
Requesting wheelchair and accessibility assistance on Air New Zealand, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
Air New Zealand provides assistance booked in advance and carries mobility devices free.
Air New Zealand offers an unaccompanied minor service on its own flights for ages 5–11.
Air New Zealand Groups handles 10 or more passengers.
Air New Zealand International Lounges at Auckland, Christchurch and Los Angeles.
Wi-Fi across the long-haul fleet, free on many flights. Seatback entertainment throughout. Complimentary meals in all cabins, and the airline's safety videos have become a genuine cultural export.
airnewzealand.com and the app handle changes, seats and bags.
Air New Zealand provides assistance booked in advance and carries mobility devices free.
Air New Zealand offers an unaccompanied minor service on its own flights for ages 5–11.
Wi-Fi across the long-haul fleet, free on many flights. Seatback entertainment throughout. Complimentary meals in all cabins, and the airline's safety videos have become a genuine cultural export.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.