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New ZealandStar AllianceAirpointsInternational Airlines Serving the US
Air New Zealand connects Los Angeles, San Francisco, Houston, Chicago and New York to Auckland, with onward connections across New Zealand and the Pacific. It invented the Economy Skycouch — three economy seats whose footrests raise to form a flat surface, effectively a lie-flat option in economy for couples or a parent and child.
Key Travel Facts & Insights
Detailed answers on the ten things travellers ask most after booking.
One cabin bag up to 7 kg (15 lbs) plus a personal item in Economy; two pieces totalling 14 kg in premium cabins.
Full baggage rulesCheapest fares are restricted; flexible fares change free plus fare difference.
How to change a flight| Fare | Includes | Watch out for |
|---|---|---|
| Economy Seat | A checked bag on long-haul. | Restricted changes and no refund on the cheapest fares. |
| Economy Skycouch | A row of three seats converting to a flat surface, bought as an add-on for one or two passengers. | Must be purchased in advance and is subject to availability — it sells out on popular dates. |
| Business Premier | A lie-flat seat, two checked pieces and lounge access. | Business Premier Luxe with a door is on newer 787-9 aircraft only. |
Boeing 787 Dreamliners on long-haul with A320-family aircraft across the Tasman and domestically.
A row of three economy seats whose footrests raise to create a flat padded surface — effectively a lie-flat option in economy for a couple or a parent and child. It is purchased in advance as an add-on, sells out on popular dates, and is genuinely transformative on a fourteen-hour flight.
Extremely. Food, plant material and outdoor equipment must be declared, and hiking boots are routinely inspected and cleaned for soil. Undeclared items attract immediate fines. Declaring costs nothing.
We confirm live fares, seat availability and the exact baggage and change rules attached to your fare before you pay — then stay with you through any change, cancellation or claim.