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Volaris Overview & Policy Summary
Volaris is Mexico's largest ultra-low-cost carrier and serves dozens of US cities, particularly those with large Mexican-American communities. Its fares are genuinely low but everything is unbundled, and its baggage enforcement at the gate is strict — this is a carrier where the advertised price and the price you actually pay diverge sharply if you have not pre-purchased.
Key Travel Facts & Insights
- Carry-on: Not included on Zero fares.
- First checked bag: Purchased separately on Zero fares; included on Basic and Plus..
- Changes: Change fees apply on Zero and Basic and decrease further from departure.
- Check-in: 72 hours before departure.
Volaris help topics
Detailed answers on the ten things travellers ask most after booking.
Volaris at a glance
Baggage
Not included on Zero fares. Purchased separately and cheapest at booking; gate pricing is substantially higher.
Full baggage rulesChanges
Change fees apply on Zero and Basic and decrease further from departure. Plus includes free changes.
How to change a flightCheck-in
72 hours before departure. Airport check-in carries a fee, so check in online. 45 minutes within Mexico.
Check-in and boarding cutoffsVolaris fare types
| Fare | Includes | Watch out for |
|---|---|---|
| Zero | A seat and one personal item. | No carry-on, no checked bag, no seat selection. The cheapest headline fare and the one that most often ends up costing more at the airport. |
| Basic | Carry-on and a checked bag. | Changes for a fee. |
| Plus | Two checked bags, seat selection, priority boarding and free changes. | Still a single-cabin high-density aircraft. |
Hubs
- Mexico City (MEX)
- Guadalajara (GDL)
- Tijuana (TIJ)
- Cancún (CUN)
An all-Airbus A320-family fleet configured at high density.
Popular routes
- Los Angeles (LAX) → Guadalajara (GDL)
- Chicago (ORD) → Guadalajara (GDL)
- Tijuana (TIJ) → Mexico City (MEX)
- Houston (IAH) → Monterrey (MTY)
Volaris frequently asked questions
Does the Volaris Zero fare include a carry-on?
No. Zero includes only a personal item, strictly size-checked at the gate. A carry-on must be purchased and is far cheaper at booking than at the airport. This is the single most common source of unexpected cost on Volaris.
Compare with other international airlines serving the us
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