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ANA (All Nippon Airways)·Star Alliance
Requesting wheelchair and accessibility assistance on ANA, unaccompanied minor rules and age limits, group booking, lounges and onboard amenities.
Key Travel Facts & Insights
ANA provides assistance booked in advance and is regarded as among the better carriers for accessible travel. Haneda and Narita both have strong assistance provision.
ANA offers an unaccompanied minor service for ages 5–11, optional to 17, on its own flights.
ANA Group Desk handles 10 or more passengers.
ANA Lounge and ANA Suite Lounge at Haneda and Narita. The Suite Lounge for First passengers includes a made-to-order dining room.
Wi-Fi across the international fleet, free in some cabins. Seatback entertainment throughout. Complimentary meals with Japanese and Western options in all cabins, and ANA economy catering is consistently rated near the top of the industry.
ana.co.jp and the ANA app handle changes, seats and bags.
ANA provides assistance booked in advance and is regarded as among the better carriers for accessible travel. Haneda and Narita both have strong assistance provision.
ANA offers an unaccompanied minor service for ages 5–11, optional to 17, on its own flights.
Wi-Fi across the international fleet, free in some cabins. Seatback entertainment throughout. Complimentary meals with Japanese and Western options in all cabins, and ANA economy catering is consistently rated near the top of the industry.
Fare rules, baggage allowances and change policies differ by route and fare brand. Our consultants confirm the exact terms attached to your itinerary before you pay — and handle the change or refund if plans move.