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JapanStar AllianceANA Mileage ClubInternational Airlines Serving the US
ANA is Japan's largest airline and a five-star rated carrier with a reputation for service consistency that is difficult to match. For US travellers the key practical detail is Haneda: it is far closer to central Tokyo than Narita, and ANA operates most of its US routes there.
Key Travel Facts & Insights
Detailed answers on the ten things travellers ask most after booking.
One cabin bag up to 10 kg (22 lbs) plus a personal item in Economy; two pieces totalling 22 kg in Business and First.
Full baggage rulesVaries by fare family; Basic carries restrictions, Flex changes free plus fare difference.
How to change a flight24 hours before departure. 20 minutes before departure within Japan — ANA's domestic operation is exceptionally efficient.
Check-in and boarding cutoffs| Fare | Includes | Watch out for |
|---|---|---|
| Economy Basic | Two checked pieces on US routes. | Restricted changes and no refund. |
| Economy Flex | Free changes and refundability. | Priced considerably above Basic. |
| Business THE Room | A fully enclosed suite with a door and one of the widest business seats flying, on 777-300ER aircraft. | Not on every aircraft — 787 Business is a good but conventional staggered seat. |
Boeing 787 and 777 and Airbus A380 widebodies. ANA is the largest 787 operator in the world and flies A380s on the Honolulu route with a turtle livery.
Haneda, where possible. It is roughly 30–45 minutes from central Tokyo versus 60–90 minutes from Narita, and the train and bus connections are better. ANA operates most of its US routes to Haneda.
Often Virgin Atlantic Flying Club rather than ANA's own programme — Virgin's partner award pricing on ANA First and Business is frequently the lowest available to US travellers. Compare both before transferring points.
Not in the cabin — ANA permits only assistance dogs in the cabin on international routes. Pets travel in the hold, and Japan's import rules require advance notification and can impose up to 180 days of quarantine if paperwork is incomplete. Start at least seven months ahead.
We confirm live fares, seat availability and the exact baggage and change rules attached to your fare before you pay — then stay with you through any change, cancellation or claim.